FRAMELoading
These Terms of Service ("Terms") are a binding agreement between you and Taketwo ("VINC", "we"), operator of the VINC generative film studio at this site and vinc.studio (the "Service"). By creating an account, ticking the sign-up box, or using the Service, you agree to these Terms, the Acceptable Use Policy (part of these Terms), the Cancellation & Refund Policy, and acknowledge the Privacy Policy. If you don't agree, don't use the Service.
VINC turns your prompts and reference material into AI-generated films — images, video, and audio produced by third-party and first-party machine-learning models orchestrated by our pipeline. The Service is evolving: features may change, models may be swapped, and outputs for the same prompt will vary. We may set and change usage limits, queue priorities, and technical restrictions to keep the Service stable and safe.
Content rendered by VINC is AI-generated. Where technically feasible we embed provenance metadata identifying it as such, and you must not remove or falsify those signals. When you publish content made with VINC you act as its deployer under the EU AI Act and equivalent laws: disclosure obligations for realistic synthetic media fall on you — see AI Transparency and the Acceptable Use Policy. Outputs may be inaccurate, may unintentionally resemble real people, places, or works, and must not be relied on as factual.
Prompts and outputs pass through automated safety filters (including NSFW and abuse classifiers run by us and by the underlying model providers) and quality-control checks. These can refuse a render or flag content for review; consequential decisions — takedowns, suspensions — involve human review. Filters err in both directions: if a lawful render was wrongly refused or removed, appeal through the grievance process and a person will look at it. When we restrict your content or account we provide a statement of reasons and how to contest it, as the EU Digital Services Act requires.
The Service — software, interfaces, design, and our marks — is ours and our licensors'. No rights are granted except as stated. Don't copy, resell, or build a competing service from it, and don't reverse-engineer except where the law grants you that right regardless of contract.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT OUTPUTS WILL BE ACCURATE, ORIGINAL, OR FIT FOR YOUR PURPOSE. Some jurisdictions (including EU/UK consumer law and Indian consumer law) do not allow certain exclusions — nothing here removes rights that law gives you and that cannot be waived.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, DATA, OR GOODWILL; AND OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID US IN THAT PERIOD OR USD $100. This does not limit liability that cannot be limited by law — including for death or personal injury caused by negligence, fraud, or willful misconduct — and does not affect non-waivable consumer rights.
If you are a business user, you will indemnify us against claims arising from your content, your use of outputs, or your breach of these Terms. Consumers are only liable as general law provides.
You may close your account at any time in the studio or by emailing support@vinc.ai. We may suspend or terminate accounts for breach, unlawful use, non-payment, or extended inactivity, with notice where required. Sections that by nature survive (content licenses already exercised, disclaimers, liability limits, disputes) survive termination. Data deletion on termination is described in the Privacy Policy.
We may update these Terms. For material changes we will give at least 15 days' notice by email or in-product before the new terms take effect, and the version and date at the top will change. Continuing to use the Service after the effective date is acceptance; if you don't agree, stop using the Service and we'll refund unused credits on request.
These Terms (with the policies they incorporate) are the entire agreement. If a clause is unenforceable, the rest stands. We may assign this agreement in a merger or asset sale; you may not assign it without our consent. Notices to you go to your account email; notices to us go to support@vinc.ai.